Your monitoring team can aid in streamlining an emergency
An alarm will likely be confusing when they trigger -- especially if they go off in the middle of the night. But if you installed a monitored alarm system, you only have to think about one event: getting your loved ones to a safe place.
This is because your monitoring expert also reacts to your activated detectors. In seconds, they will call you to ensure you and your family are secure and help assess the situation. Then, they will call emergency responders and send them to your home. Vivint’s monitoring agents can even help talk you through your emergency if you need to know what to do.
Monitoring secures more than your security alarms
Your Augusta monitored alarm system covers more than an intrusion. Your smart home may also respond to fire, carbon monoxide, or water damage with the added tech. By adding a monitored fire alarm or smoke detector, you can receive emergency services to react no matter if you're home or away. Your monitoring professionals can even react to health-related situations -- like shortness of breath or a sudden fall -- with a monitored medical accessory.
Emergency services reach you faster with a monitored alarm system
Vivint’s monitoring team will react to any tripped alarm in mere moments. They'll first contact you to make sure you're safe and then will organize emergency personnel on your behalf. This sleek process is far easier than contacting emergency dispatch yourself after you rounded up your loved ones and got to safety. Seconds matter in home security, and Vivint ensures you get help quickly!
Monitoring watches your home 24/7
Unfortunately, a loud alarm tone doesn’t achieve much when you’re away from home. However, your Vivint monitoring team is always on alert 24 hours a day, seven days a week, all year long. They'll react to any trigger that you cannot and will also keep you connected every part of the process. It’s convenient when you're flexible and can speed home after seeing a notification, but it's essential when you're out of town and are unable get back to handle the situation.